Why are you so much cheaper than your competitors?
Seriously, we are asked this question all the time. The answer: we directly import from an enormous Chinese manufacturer. We sell direct to the customer. No distributors. No middlemen. Also, we keep overheads down -- no marble foyers, no fancypants administrative assistants, no sales reps in flash cars with nothing to do. We price the products accordingly.
Do you have Stainless steel benches with all stainless undershelves and legs?
Yes, we do - to upgrade a bench just tick the upgrade option on the individual bench code.
Do the stainless steel sinks come with the wastes?
Yes! All Brayco sinks are supplied with a FREE sink waste drainer
Can you make up a bench to a specific size?
No, we don’t manufacture to size unless you have quite a large job. But give us a call - if we can’t help we should be able to refer you to someone who can.
What else do you sell?
We do have other items, but they may not be available nationally. So, if you’re after something specific, it is worth giving your state manager a call to see if we can help. We can freight any out-of-stock-items around this great brown land pretty quickly. Is your question not answered here – Harry to the rescue! Email us your question or give us a call and we’ll get straight onto it.
How do I pay?
You can pay online, over the phone or in person in the showroom, with a credit card, by direct deposit (see policies for bank details) and you can even hand over cold hard cash. Also we can also email an invoice/receipt with all the bank details if that helps. Just call for more details.
Will you hold a price for me?
We’ll try. As an annoying result of a wildly fluctuating Australian Dollar and raw material prices, Brayco reserves the right to change prices at any time.
Will you store items for me until I am ready?
Yep, we just ask that you pay a 30% deposit and pick it up within 1 month.
Can I return an item?
We will happily take an item back if it is in original condition and has all its packaging (14 day limit applies). If it is damaged, then we’ll have to have a chat. Delivery and return delivery charges still apply. Please read our Policies for more information
What warranties do you have on your lovely items?
All our items are guaranteed for 12 months against faulty manufacturing but for (hopefully) obvious reasons we don’t offer warranties against misuse and abuse; and normal wear and tear.
Do you have payment terms?
Yes, we work with “Silver Chef”, a national finance provider who can provide approved customers a payment plan to suit your requirements, just give us a call.
I have more questions
Great ... give us a call
Perth: 08 9204 1133
Melbourne: 1800 466 606
Sydney: 1800 660 424
Brisbane: 1800 227 693
Gold Coast; 07 5502 2614
Hobart: 03 6105 0529
Adelaide: 08 8120 2190